Refund Policy

Effective Date: January 1, 2025

At InvestTopPlus Inc., we strive to provide high-quality educational content and services. However, we understand that circumstances may arise where a refund is requested. This Refund Policy outlines the terms and conditions under which refunds may be granted.

1. General Policy

• All purchases made through our website are subject to this Refund Policy.
• Our refund window is 7 calendar days from the date of initial purchase or subscription renewal.
• Refunds are only applicable to the first payment on a new subscription. Renewals are non-refundable.

2. Eligibility for Refund

You may request a refund if:

• You have not consumed more than 20% of the course content.
• You did not receive the services or access promised at time of purchase.
• You notify us in writing within the 7-day window with your full details.

3. Non-Refundable Items

• One-on-one mentorship sessions (unless canceled by us)
• Consulting packages or premium downloadable tools
• Courses accessed beyond 20% of content
• Special promotions, bundle offers, or discounted annual plans

4. How to Request a Refund

To initiate a refund request, please contact us by email at [email protected] with the following information:

• Full name and email used for purchase
• Transaction ID or invoice number
• Reason for the refund request

Our team will respond within 5 business days with a decision or request for further information. If approved, refunds will be issued via the original payment method within 7–10 business days.

5. Disputes and Chargebacks

If you believe your refund was wrongly denied, you may escalate the issue by emailing [email protected]. Initiating a chargeback without contacting us first may result in account suspension.

6. Canadian Consumer Protection

All refund requests will be handled in accordance with applicable provincial and federal laws of Canada. This policy complies with the Consumer Protection Act of Ontario and related national guidelines.

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By purchasing or subscribing on InvestTopPlus.com, you agree to abide by the terms outlined in this Refund Policy. For further questions, please contact us using the details below:

• InvestTopPlus Inc.
• 120 Adelaide Street West, Suite 2500, Toronto, ON M5H 1T1, Canada
• Email: [email protected]
• Phone: +1 (416) 555-0199